Global Package Tracking
Track packages from over 2000 Carriers Worldwide
Why is my parcel not updating on the tracking system?
Tracking updates may experience delays during peak times or holidays. Couriers often scan packages only at key points, causing gaps in updates. If there’s no update for over 48 hours, contact the courier for assistance.
What does 'In Transit' mean on the tracking status?
'In Transit' means your parcel is on its way but hasn’t reached the delivery address yet. It may be at a sorting facility or undergoing customs clearance. Contact your courier if this status persists without updates.
Why is my parcel stuck in customs?
A parcel stuck in customs may need taxes paid, documents corrected, or inspections completed. Ensure all paperwork is accurate, and pay any pending duties promptly to avoid further delays.
What should I do if my package says 'Delivered' but I haven’t received it?
Check safe locations, neighbors, or household members who might have accepted it. If still missing, contact the courier with your tracking details to initiate an investigation.
How long should I wait before contacting the courier about a delayed parcel?
For domestic deliveries, wait 1-2 days after the expected date. For international shipments, allow at least a week due to potential customs or transit delays. Check tracking details before reaching out.